Contact Us

Got a question about one of our reviews, a correction to flag, or feedback on how we cover crypto gambling for US players? This page explains the best ways to reach us and what to expect when you do.

Get in Touch by Email

Email is the most reliable way to reach the team. Send your message to [email protected] and we aim to respond within 48 hours on business days. If your query is time-sensitive — a factual correction, for example — mention that in your subject line and we'll prioritize it.

What We Can Help With

• Review feedback: If you've played at one of the casinos we cover and your experience differs meaningfully from our assessment, we want to hear about it. Reader experience helps us keep write-ups accurate.
• Factual corrections: Bonus terms change, coins get added or dropped, and licensing details shift. If you spot something that's out of date, please flag it.
• Editorial questions: Queries about how we rank and score sites, how our methodology works, or why a particular casino is or isn't on our list.
• Partnership and advertising enquiries: We work with operators on a commission basis where relevant — see our About Us page for how that relationship is handled and why it doesn't determine rankings.
• General site feedback: Broken links, display issues, or suggestions for new content are all welcome.

What We Don't Provide

To keep expectations clear, a few things fall outside what we can help with directly:

• Account or payment disputes with a casino: We are an independent review site and have no access to operator systems. Contact the casino's support team directly for account issues, stuck withdrawals, or bonus disputes.
• Legal or tax advice: US players have reporting obligations on gambling winnings and crypto gains. We can point you toward general resources, but for anything specific to your situation, please consult a qualified tax or legal professional.
• Responsible gambling support: If gambling has become a problem for you or someone you know, please reach out to the National Problem Gambling Helpline: 1-800-GAMBLER. Our Responsible Gambling page also lists resources and self-help tools. We are not equipped to provide crisis support.

A Note on Response Times

We read every message sent to [email protected]. Straightforward queries usually get a reply within one business day; more detailed editorial questions may take up to 48 hours. We don't operate a live chat channel, so email remains the single point of contact for all enquiries.

About This Site

Crypto Casino reviews and compares crypto casinos available to US players, covering factors like coin support, payout speed, bonuses, game selection, licensing, and anonymity. Our content is researched and written independently — commission arrangements with operators are disclosed and do not decide how sites are ranked or scored. For a full explanation of who we are and how we work, visit our About Us page.

All content on this site is intended for adults aged 18 or over (21 or over where required by applicable state rules). Crypto casino gambling involves real financial risk, including the added volatility of cryptocurrency prices. Nothing on this site constitutes financial, legal, or gambling advice.

Our Terms and Conditions set out the full scope of the site's purpose and the limits of our liability.